Where can I check service status?

Visit the system status page for real-time updates on scanning services, licensing, and cloud threat intelligence.

How do I submit a false positive?

Use the in-app quarantine manager to restore files and report them — our lab reviews submissions within 24 hours.

Enterprise Support

Search our knowledge base, browse guides, or reach our security specialists — available 24/7 for critical incidents.

Setup guides for all platforms

Fix scans, firewall, and updates

Licenses, refunds, and invoices

Portal, activation, and devices

Our security specialists are available 24/7 for installation, incident response, and enterprise deployments.

Call our North America line 24/7 or email support@antimatterav.ca for product and technical support.